Asian Journal of Management

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Service Quality of Public Sector Banks: A Study


Affiliations
1 Institute of Management, Pt. Ravishankar Shukla University, Raipur, India
     

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Banking sector in India were working under a close environment for almost four decades. The Narsimhan committee was constituted to devise strategies to increase the operational effectiveness of banks operating in India. Narsimhan Committee recommended the opening of banking sector in India to increase competitiveness.
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  • Service Quality of Public Sector Banks: A Study

Abstract Views: 370  |  PDF Views: 0

Authors

Sanskrity Joseph
Institute of Management, Pt. Ravishankar Shukla University, Raipur, India

Abstract


Banking sector in India were working under a close environment for almost four decades. The Narsimhan committee was constituted to devise strategies to increase the operational effectiveness of banks operating in India. Narsimhan Committee recommended the opening of banking sector in India to increase competitiveness.