Paradigm Shift towards Mobile Marketing:A Study on Consumer's Perspective

The news, media and advertising is quite immediate in the marketing and business world, nowadays. People login to their Facebook accounts from their mobile devices several times a day, e-mails are sent directly to people's smartphones and so on. Mobile marketing is currently one of the most important tools when it comes to advertising. It provides consumers time and location sensitive information that is personalised for them, promoting goods, services and ideas. This research paper discourses the understanding of mobile marketing and the consumer's perception towards it, as well as their comfort level in receiving ads through mobile marketing.

Consumers have shown dissatisfaction when it comes to receiving commercial messages on their mobile and suggested that they will accept this only when it is relevant to them and the number of messages sent to them are reasonable. This study has tried to identify the possible factors that are liked and disliked by the consumer in India and other countries so that companies can run their mobile marketing campaigns as per the consumer's preferences.