A Measure for Employee Empowerment in Indian Work Setting

The purpose of this study was to construct an employee empowerment scale in the Indian context. Both qualitative and quantitative data were collected from the respondents belonging to public and private sector managers. Techniques like exploratory factor analysis and confirmatory factor analysis were used to validate the dimensions of employee empowerment. Four major dimensions viz. control, seamless communication, intrinsic motivation and support were derived from a 19- item scale. The results of the study emphasize on the importance of empowering employees which leads to better engagement, heightened motivation, increased commitment and less turnover intentions. Treasured employees who are the right ones to make value for the business and customers are the empowered employees.