Knowledge Management Components in Indian Higher Education Self-Financing Management Institutions–A Hierarchy Approach

The role that knowledge management systems (KMS) play in facilitating better decision-making and providing sustainable competitive advantages for organizations has been recognized worldwide. Academic sector has significant opportunities to apply KMS practices to supplement their mission and achieve their vision. The study investigates the concept of KMS in a higher education institution by adopting a hierarchical approach. Components of knowledge management (KM) such as awareness, existence, future, and benefits have been identified. The analytical hierarchical process method has been applied to prioritize the relative importance of three components out of these, that is, awareness, existing status, and future implications of KM to higher education. The paper is based upon a quantitative and qualitative study. The outcomes of the paper describe that there is awareness and existence of KM in higher education management institutions in an Indian perspective. However, future implications are supposed to be relooked at for the better implementation of the concept.