To Study the Turnaround Time of Cashless Discharge Process

The objective of the project is to study and assess the Medclaim Process mapping and discharge process Turnaround Time and look into the problems that arise during the whole discharge process. For Discharge process Analysis real time data was collected from the wards, Pharmacy, Billing Department for intimation, reception of papers at billing, clearance time from pharmacy, intimation time received at billing, bill ready time, final clearance time and physical vacation time.

This study is an explorative, descriptive and explanatory research which was done in a 500 bedded hospital in Pune and sample size was 100. The collection of data was done in data capturing format.