Employee Turnover: A Factorial Study of IT Industry

Change is inevitable and it affects all. Changes in organisations are visible across areas and levels. Change at times can yield dividends and many times proves detrimental to organisations. One area change can take place is the nature of workforce and is visible in form of employee turnover. This aspect of workforce can be a cause for concern if it goes beyond the limit. Employee turnover has most severely affected, Information Technology, as it is growing rapidly and is dominated by knowledge workers. These knowledge workers are demanding, and their expectations from life are distinct from workers engaged in other sectors. They are restless and are constantly on the move, looking for newer avenues. Retaining them is difficult for employers. In order to retain them, it becomes imperative to identify aspects (feature) of organisation this set of employees look before exiting. The present study is exploratory in nature and aims at identifying features of organisation which the employees in IT sector consider, while exiting their positions. The study reveals that appraisal, training, openness, and flexibility are important features which employees consider while leaving the organisation.